Privacy Policy

Effective Date: Jan 1 2025

Watershot Limited ("Watershot", "we", "our", "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our website and services, in accordance with New Zealand’s Privacy Act 2020.

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our website and services.

1. Information We Collect

We may collect the following types of personal information:

1.1 Information You Provide

Name, email address, phone number, and other contact details.
Payment information (if applicable).
Any other information you provide when contacting us or using our services.

1.2 Automatically Collected Information

IP address, browser type, and usage data collected when you visit our website.
Device information, including operating system and unique device identifiers.
Cookies and similar technologies to enhance your browsing experience (see Section 6).

1.3 Third-Party Information

We may collect information from third parties, such as publicly available sources or partners, where permitted by law.

2. How We Use Your Information

We collect and use your personal information for the following purposes:

To provide and improve our water quality monitoring services.
To communicate with you regarding inquiries, service updates, or other relevant information.
To process payments and manage accounts (if applicable).
To comply with legal and regulatory obligations.
To analyze website usage and improve functionality.

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information under the following circumstances:

Service Providers: With trusted third-party vendors who assist in providing our services (e.g., cloud hosting, payment processing).
Legal Compliance: When required by law or to respond to lawful requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes:

Encryption of sensitive data.
Secure storage of information in New Zealand and trusted international servers.
Limiting access to personal information to authorized personnel only.

While we strive to protect your data, no security system is completely foolproof. You acknowledge that you provide your information at your own risk.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When no longer necessary, we securely delete or anonymize your data.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies collect data such as:

Website preferences.
Visitor behavior and analytics.

You can manage or disable cookies through your browser settings. Note that disabling cookies may limit certain functionalities of our website.

7. Your Rights

Under New Zealand’s Privacy Act 2020, you have the following rights regarding your personal information:

Access: Request access to the personal information we hold about you.
Correction: Request correction of inaccurate or outdated information.
Deletion: Request deletion of your personal information, subject to legal or contractual obligations.
Objection: Object to the processing of your information in certain circumstances.

To exercise your rights, please contact us via the details in Section 10.

8. International Data Transfers

Watershot is based in New Zealand, but we may store or process your data on servers located in other countries. We ensure that any international data transfers comply with applicable laws and provide appropriate safeguards for your information.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Email: [insert email address, e.g., privacy@watershot.science]
Address: [insert company address]

11. Complaints

If you believe we have breached your privacy rights, please contact us to resolve the issue. You also have the right to lodge a complaint with the Office of the Privacy Commissioner in New Zealand:

Website: https://www.privacy.org.nz
Phone: 0800 803 909

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